The Velvear Experience
At Velvear, jewellery can be chosen for its beauty, its meaning, or the story it carries.
We offer both personalized jewellery and carefully selected ready-to-wear pieces, giving you the freedom to choose something made personal to you or a design that simply feels right for the moment.
Made Personal to You
Some pieces mean more because of what they carry.
Our personalized jewellery can feature details such as a photo, engraving, name, message, or other custom element, turning a piece into something connected to a person, memory, relationship, or meaningful moment.
Whether it is created for yourself or given as a gift, personalization allows you to make the piece uniquely yours.
Designed for More Than One Kind of Story
Not every piece needs personalization to feel special.
Alongside our personalized collection, Velvear also offers selected ready-to-wear designs for everyday wear, gifting, celebrations, and the moments when you simply find a piece you love.
This gives you the choice between something deeply personal and something chosen purely for its design.
A More Thoughtful Shopping Experience
We believe choosing jewellery should feel exciting and easy.
If you need help with a product, personalization option, your order, or something after your purchase, our customer care team is available to assist you.
Eligible Velvear products also include 14 days of warranty support from the date of delivery, giving you additional confidence when your order arrives.
Pieces Chosen With Intention
We want Velvear to feel considered in every detail — from the designs we offer to the way a personalized piece becomes part of someone's story.
Whether your jewellery carries a memory, marks a meaningful moment, is chosen as a gift, or is simply a design you are drawn to, we want it to feel distinctive and worth keeping.
Need Help?
If you have a question about a Velvear product, personalization, or an existing order, we are happy to help.
When contacting us about an existing order, including your order number will help us assist you more quickly.
View all policies and current operational information
Business and policy contact
Velvear
Jakarta, Indonesia